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Help Center - FAQs

1. Does the tire have outline white letters (OWL) or does it have a whitewall (WW)?

We do not keep records if they are white wall (WW)/outline white letter (OWL) or not, we only guarantee that the one side of the tire is always black walled.

2. Does this tire have any patches or repairs?

All USED tires could be professionally repaired. Every USED tire is inspected at least twice, once prior to listing for sale and once again prior to shipping out to a buyer. Repairs could be performed during the first inspection as well as during the second inspection. We guarantee no sidewall repairs. For repairs we follow the RMA.org standards: http://www.rma.org/tire-safety/tire-repair/

3. How much is shipping to Alaska, Hawaii, or Puerto Rico?

Although we offer shipping to PR, AK, HI, the shipping charges are prohibitively expensive. Usually prices ranges between $150-$200 per tire. We can only ship through FedEx.

4. Do you accept offers?

We do not accept offers. The current sale price is final.

5. Can shipping charges be reduced or discounted?

Shipping is FREE to the 48 contiguous states.

6. Can I use my own shipping carrier account?

Sorry, we do not allow customers to use their own shipping carrier accounts.

7. Can I pick up tires from your local warehouse in Allentown, PA?

Yes, we allow customers to pick up tires personally for our local warehouse in Allentown, PA. The online sale price is the same as the in store pick up price since shipping is FREE. Please note that any and all online orders or phone orders will be shipped so please contact us at 1-866-480-8477 so that we can set the tire(s) aside for a same day hold.

8. Is the price listed per tire or all the tires in the listing?

The price provided on the listing is for the amount provided in the title. i.e. 4 Nice Michelin Pilot Hx MXM4, 225/50/17 So it would be a set of 4 tires at the going sale price provided on the listing, not per tire at the listed price.

9. How long does it take for shipping/delivery?

Depending where you are located in the 48 contiguous states it will take FedEx 1-6 business days to complete delivery from our location in Allentown, PA. For a more specific time frame please call us at 1-866-480-8477.

10. How many miles can I expect to get out of this/these tire(s)?

Mileage is truly dependent upon the driver and how well kept the vehicle is so we are unable to give a mileage or time quote. We do provide the current amount of tread in 32nds of an inch on all of our listings.

11. How old is the tire/tire service life?

We sell tires no matter the age as long as they pass our inspection process and that the rubber proves to be healthy and dry rot free. Please refer to the RMA guidelines for the age of a tire: http://www.rma.org/tire-service-life/

12. How do I read the tread measurement provided on the listing?

Traditionally car sizes tires will begin at 10/32 of an inch while truck tires vary and can begin at 12-14/32 of an inch. We advise contacting the manufacturer to confirm the beginning tread to compare against our remaining measurement.

13. Do you sell full sets of 4 matched tires?

Yes! Complete sets of 4 are difficult to come by when shopping for used tires however at BestUsedTires.com you will be able to find a large selection for sets of 4 that have been matched together at your convenience. Sets are matched by brand & tread style, tread depth, size and speed/load rating.

14. Do you split your listings?

Unfortunately we will only sell our listings as they are. If the listing says 2 we can only sell it as a pair and if it says 4 we can only sell it as a set of 4. We do not split our sets/pairs and we will list our tires to reflect our inventory; if we have 3 in stock we will list it as a pair and a single.

15. Do you sell rims/wheels?

No. We focus all our energy on finding the highest quality new and used tires only.

16. Do you offer coupon codes on your site?

From time to time we will show our active coupon promotion up near the top of the page in a banner just below the navigation bar. If you don't see a bright color banner with a coupon code, we are not currently offering a coupon to use. You can also see all active coupons and sales on our Promotions & Coupons Page

17. Do you carry tires for all types of vehicles?

We mainly carry tires for cars, SUVs and light trucks. Here is a partial list of vehicles we don't carry tires for: ATVs, motorcycles, golf carts, four wheelers, off road trucks, trailers, mowers, doughnut tires, small spares and other non-standard vehicles.

18. What is the difference between radial and bias ply tires?

Radial tires' steel belts dissipated heat better. The second problem is that bias-ply tires have a very stiff sidewall due to the fact that all the plies run from sidewall to sidewall. Because radial tires have fewer layers of body cords on the sidewall, the sidewalls allow the tire to flex more.



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